Terms of Use
Last updated: March 17, 2026.
These Terms of Use (“Terms”) govern your access to and use of Neomind Learning’s websites, applications, and related services (collectively, the “Services”). By accessing or using the Services, you agree to be bound by these Terms and to our Privacy Policy, which is incorporated herein by reference and available at neomindlearning.com/privacy-policy. If you do not agree to these Terms or the Privacy Policy, you may not access or use the Services.
If you are using the services on behalf of a school, school district, or other educational organization, you represent that you have authority to bind that organization.
1. Who we are and what we provide
Neomind Learning provides education technology products, including learning content, live sessions, practice activities, progress tracking, and related tools.
Some features may be made available for use by teachers or districts and may be governed by additional terms or agreements for school use.
2. Eligibility and children under 13
The services may be used by learners of different ages, including children under 13 subject to the rules below:
Family and direct use: If a child under 13 uses the services outside of a school context, a parent or legal guardian must provide verifiable consent where required by applicable law (for example, COPPA). We will use commercially reasonable methods to obtain such consent in accordance with applicable legal requirements.
School use: If a child under 13 uses the services through a school or district for educational purposes, the school or district may provide consent on behalf of parents as permitted under COPPA's school exception (15 U.S.C. 6502(b)(1)(D)), provided that: (a) Neomind Learning collects personal information from students only for the use and benefit of the school and for no other commercial purpose; (b) the school or district is solely responsible for providing appropriate notice to parents about the collection; and (c) the school or district is solely responsible for obtaining any necessary parental consent under applicable state law. Schools remain responsible for compliance with FERPA and state student privacy laws.
You agree not to provide false information about age or identity.
3. Accounts and security
To access certain features, you may need an account.
You agree to:
Provide accurate information and keep it updated
Maintain the confidentiality of login credentials
Notify us promptly of any unauthorized access, security breach, or security concerns at privacy@neomindlearning.com
We may suspend or terminate accounts that violate these terms or pose security risk.
4. Family and direct use
If you use the Services directly as a parent, guardian, adult learner, or family account holder (outside of a school or district context):
You are responsible for creating and managing your account and any child profiles linked to it. If you create a child profile for a child under 13, you represent that you are the child’s parent or legal guardian and consent to the collection and use of the child’s information as described in our Privacy Policy, in compliance with COPPA.
You may request access to, correction of, portability of, or deletion of your personal information (or your child’s personal information) by contacting us at privacy@neomindlearning.com. We will respond to verified requests within the timeframes required by applicable law, including COPPA and state privacy laws (for example, within 45 days under the CCPA/CPRA).
You may withdraw consent for the collection and use of a child’s personal information at any time by contacting us. Upon withdrawal of consent, we will cease collecting information from the child and delete previously collected information, unless retention is required by law.
If any part of the Services is paid, the billing, renewal, cancellation, and refund terms described in Section 12 (Paid Features and Subscriptions) apply to your subscription.
Your use may also be subject to additional guidelines or policies posted for specific features.
5. School and district use
If the services are provided by a school or district:
The school or district may control provisioning, access, and account settings for student and staff accounts.
Student data will be handled under a Data Privacy Agreement (“DPA”) or similar contract with the school or district that complies with applicable student privacy laws, including FERPA, COPPA, state student privacy laws, and any applicable data protection regulations. The DPA will govern the collection, use, storage, disclosure, and deletion of student data and will take precedence over these Terms to the extent of any conflict regarding student data.
For student accounts created and managed by a school or district, requests to access, correct, or delete student data must be submitted through the school or district in accordance with FERPA and our Data Privacy Agreement with the school. The school or district, not the individual student or parent, is the party with the right to control such data under our agreement.
Your use may also be subject to additional guidelines or policies posted for specific features.
6. Privacy and data processing
Our Privacy Policy, available at www.neomindlearning.com/privacy-policy, explains how we collect, use, store, and share information, including personal information and student data. You acknowledge that you have read and understood the Privacy Policy and agree that we may process information as described therein, subject to applicable law. For student data collected through schools, our data processing practices are also governed by our Data Privacy Agreement with the school or district and applicable student privacy laws including FERPA, COPPA, and state student privacy laws. If you are a school or district, you represent and warrant that: (a) you will comply with all applicable student privacy laws, including but not limited to the Family Educational Rights and Privacy Act (FERPA), the Protection of Pupil Rights Amendment (PPRA), COPPA, and applicable state student privacy laws; (b) you have provided all required notices to parents and students regarding the use of the services and the collection, use, and disclosure of student data; (c) you have obtained all necessary consents and authorizations from parents or eligible students; and (d) you have the authority to share student data with Neomind Learning for the purposes described in these terms and any applicable Data Privacy Agreement.
7. License to use the services
Subject to these terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the services for your personal learning or educational purposes.
We may modify, suspend, or discontinue the services or any feature at any time.
Free-tier access, if offered, is provided as a courtesy and at Neomind Learning's sole discretion. Neomind Learning does not warrant that any free-tier features will remain available, and reserves the right to modify, limit, condition, or discontinue free access at any time. Where practicable, Neomind Learning will provide reasonable advance notice of material changes affecting free-tier users, such as conversion to a paid plan or sunset of a free feature. Free-tier users have no entitlement to compensation, credit, or refund upon any such change or discontinuation.
8. User content
“User content” means content you submit to the services, such as answers, text, files, feedback, or other materials.
You retain ownership of your user content, but you grant Neomind Learning a worldwide, royalty-free license to host, store, reproduce, modify (for formatting and technical delivery), and display your user content solely to operate, maintain, improve, and secure the services and to provide the educational experience.
You represent that you have the right to submit user content and that it does not violate these terms or any law.
If you are a school or district, you represent that you have the rights and permissions needed to submit student user content to the services.
9. Acceptable use
You agree not to:
Use the services for unlawful, harmful, or abusive purposes
Attempt to access accounts or data you do not have permission to access
Reverse engineer, decompile, or attempt to extract source code (except where prohibited by law)
Interfere with the services, security controls, or rate limits
Upload malware, spam, or content designed to disrupt the services
Use the services to infringe intellectual property rights
Use the services to collect personal information from children or students outside authorized educational use
We may remove user content and restrict access if we believe you violated these terms.
10. Intellectual property
The services, including software, design, text, graphics, trademarks, and content provided by Neomind Learning, are owned by Neomind Learning or its licensors and are protected by intellectual property laws.
Except for the limited license in these terms, you do not receive any ownership rights in the services.
11. Third party services
The services may link to, integrate with, or rely on third party services (for example, SSO providers, learning tools, or hosting providers). For third-party services that we integrate as part of delivering the Services (such as hosting, authentication, or AI providers), we require such providers to maintain appropriate confidentiality, security, and data- handling obligations consistent with our commitments under these Terms and our Privacy Policy. For third-party websites or services that you independently choose to access through links in the Services, those services are governed by their own terms and privacy policies, and we are not responsible for their content or practices.
12. Paid features and subscriptions
If any part of the services is paid:
Prices, billing frequency, and features will be disclosed at purchase
Taxes may apply
Renewals, cancellation, refunds, and trial terms will be described at checkout
School and district pricing and terms may be set out in a signed order form or agreement.
13. Feedback
If you provide suggestions or feedback, you grant us the right to use it without restriction or compensation, to improve the services.
14. Termination
You may stop using the services at any time. If you cancel the service before the end of the applicable billing period, your cancellation will take effect at the end of the current paid term, and you will not be entitled to a refund or credit. For free-tier users, you acknowledge that free access is provided at Neomind Learning's sole discretion and may be modified, restricted, converted to a paid offering, or discontinued at any time, with reasonable prior notice where practicable. Discontinuation of free access does not entitle you to any compensation, credit, or refund.
We may suspend or terminate your access:
If you violate these terms
If required by law
To protect users, schools, or the security of the services
For school accounts, termination and data handling may be governed by the school’s agreement with us.
15. Disclaimers
The services are provided “as is” and “as available,” to the fullest extent permitted by law.
We do not guarantee that the services will be uninterrupted or error-free, or that any learning outcome will be achieved.
Some experimental or early-stage features may be provided without warranties and may change or be removed at any time.
16. Limitation of liability
To the fullest extent permitted by law, Neomind Learning will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, or goodwill.
To the fullest extent permitted by law, Neomind Learning's total liability for claims relating to the services will not exceed $100 or the amount paid by you to Neomind Learning in the twelve (12) months before the event giving rise to the claim, whichever is greater.
Some jurisdictions do not allow certain limitations, so these limits may not apply to you.
17. Indemnification
You agree to indemnify and hold harmless Neomind Learning and its directors, officers, employees, and agents from claims arising out of:
Your use of the services
Your user content
Your violation of these terms or applicable law
School and district indemnities may be addressed in a separate written agreement.
18. Governing law
These terms are governed by the laws of the State of Florida, excluding conflicts of law rules.
19. Dispute resolution
NOTICE: THIS SECTION CONTAINS AN ARBITRATION CLAUSE AND CLASS ACTION WAIVER. BY AGREEING TO THESE TERMS, YOU AGREE TO RESOLVE DISPUTES THROUGH BINDING INDIVIDUAL ARBITRATION INSTEAD OF COURT AND WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION.
Any dispute, claim, or controversy arising out of or relating to these terms or the services will be resolved by binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, on an individual basis. The arbitration shall take place in Miami-Dade County, Florida. Each party will bear its own costs and fees, except that Neomind Learning will pay your filing, administration, and arbitrator fees if your claim is for less than $10,000 and is non-frivolous.
You may opt out of this arbitration agreement by sending written notice to privacy@neomindlearning.com within 30 days of first accepting these terms.
You waive the right to participate in a class action lawsuit or class-wide arbitration. This arbitration agreement does not apply to schools or districts operating under a separate written agreement with Neomind Learning. This arbitration agreement does not apply to claims by schools, districts, or parents arising from the processing of student data under a Data Privacy Agreement.
Notwithstanding the foregoing, either party may bring an individual action in small claims court or seek injunctive relief in court for intellectual property infringement.
20. Changes to these terms
We may update these terms from time to time. We will post updates and revise the “last updated” date.
If changes are material, we will provide additional notice, such as via the services, email to the account holder, or notice through a school or district for school-managed accounts.
Your continued use of the services after the effective date means you accept the updated terms, unless applicable law requires otherwise.
21. Contact us
Questions about these terms or Privacy requests: privacy@neomindlearning.com
